1. Introduction
Welcome to Skychrolon Innovations ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our applications and services, including apps published on the Google Play Store.
By using any of our applications or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our services.
This policy applies to all applications developed and published by Skychrolon Innovations, including but not limited to SkyVidya (Education Technology platform), SkyNira, Chinmaya Nova and any future applications we may release.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Account registration details (name, email address, username, password)
- Profile information you choose to add
- Business or organizational data entered into our platforms
- Communications you send to us (support requests, feedback)
- Payment or billing information (processed by secure third-party payment providers)
Information Collected Automatically
- Device information (device model, operating system version, unique device identifiers)
- App usage data (features used, session duration, crash reports)
- Log data (IP address, access times, app version)
- Performance and diagnostic data to improve app stability
Information We Do Not Collect
- We do not collect precise GPS location data unless a specific feature explicitly requires it and you grant permission
- We do not access your contacts, camera, or microphone without explicit in-app permission prompts
- We do not sell your personal information to third parties
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our applications and services
- Create and manage your account
- Process transactions and send related information
- Respond to comments, questions, and support requests
- Send administrative information such as updates, security alerts, and policy changes
- Monitor and analyze usage trends to improve the user experience
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our services (e.g., cloud hosting, analytics, payment processing). These providers are bound by confidentiality obligations.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
- Business Transfers: If Skychrolon Innovations is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose information to protect the rights, property, or safety of Skychrolon Innovations, our users, or others.
5. Third-Party Services
Our applications may integrate with or link to third-party services. These services have their own privacy policies, and we are not responsible for their practices. Third-party services we may use include:
- Google Play Services — for app distribution and in-app services (Google Privacy Policy)
- Firebase / Google Analytics — for crash reporting and usage analytics
- Payment Processors — for secure handling of financial transactions
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal obligations, dispute resolution, or fraud prevention.
To request deletion of your data, please contact us at skychrolon@gmail.com with the subject line "Data Deletion Request". You can also use our dedicated Account Deletion page.
7. Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of data in transit using TLS/HTTPS
- Secure storage practices for data at rest
- Regular security assessments and updates
- Access controls limiting who can access user data
8. Children's Privacy
Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at skychrolon@gmail.com.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request a machine-readable copy of your data
- Objection: Object to certain types of processing of your data
- Withdrawal of Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at skychrolon@gmail.com. We will respond within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page and notify users through in-app notifications or via email where required.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Skychrolon Innovations
Email: skychrolon@gmail.com
Subject line for privacy matters: "Privacy Request"